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Have a question, ran into a bug, or need help connecting a platform? Send us an email and we'll get back to you.

connect@gohatchit.com

To help us respond faster, let us know which platform (Stripe, Beehiiv, Shopify, etc.) you're asking about and what you're seeing.

Reminder: Tornado Metrics will never ask you for your platform password over email. We only use official API keys and OAuth, and any credentials you share with a connected platform stay on your device.